Here at Needy One we are proud to offer international shipping services that currently operate in over 231 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS. Packages from our vendors warehouse in China will be shipped by ePacket, China post or EMS - E depending on the weight and size of the product.
Please Notice: On average products shipping from China can take between 10-45 business days for delivery (depending on your location). In some cases, products shipping from China may take up to 180 days or more for delivery (No tracking information available for any product(s) shipping from China). If you have not received your order within 180 days from the date of your purchase, you may contact us so we can help resolve the issue. In addition, all sales are final for any product(s) shipping from china due to issues with additional fees and vendor reliability on shipping times. There are absolutely no refunds or returns for any product(s) shipping from china. By purchasing any product(s) on this website, you automatically agree to accept these terms & conditions and hold 100% accountability of any customs fees and/or extremely delayed or never received order(s)/product(s). We urge you to review our Terms & conditions sec. 5 for more information and before purchasing any products listed on this site.
Do you ship worldwide?
Yes, We provide free shipping to over 231 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees by any means. By purchasing any of our product(s), you automatically agree that one or more packages may be shipped to you and may get custom fees when they arrive to your country. You are 100% responsible to pay for any custom fees when the product(s) arrive in your country.
How long does shipping take?
Shipping times varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||7-20 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
*This doesn’t include our 2-45 business day processing time.
Note: Free giveaway and special promotion / discounted items may take much longer to arrive. To keep being able to bring you epic offers & discounts we sometimes need to use cheaper shipping methods that take longer to deliver products. This helps us keep costs low so we can continue to bring you these amazing offers! If your free giveaway item or special promotion item hasn't arrived within 180 days contact us at Needystore.firstname.lastname@example.org so we can assist you.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 business days, please contact us at Needystore.email@example.com
Please Note: Free giveaway offers and special promotions / discounted items DO NOT ship with tracking numbers. We do our best to give you the most epic deals and biggest savings, to do so sometimes we need to ship orders via the cheapest shipping method which doesn't include a tracking number for us to upload. Especially for free giveaways & free gifts, these orders will not ship with tracking numbers. In addition, free giveaway offers will include any free item of our choice, regardless of what this website or any advertisement shows at the time of purchase. In some cases, we may run out of a given listed “free” or “discounted” product after an order has been placed, In this case, or any other possible situation related, we will still go ahead and ship you any free or discounted gift item of our choice, solely at our discretion without your notice. The item you receive may not be what you originally have seen before purchasing. For our protection, Any attempt to dispute any order/charge related to this will be rejected, regardless if you have previously tried to contact us. By using our website and/or purchasing any products from us you automatically agree to accept our terms and conditions of this matter.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. Needystore.firstname.lastname@example.org
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out. Needystore.email@example.com